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Impartiality Policy – qualcert
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Impartiality Policy

POLICY STATEMENT ON IMPARTIALITY

QSPL top management is committed to impartiality in management system certification activities and shall not allow commercial, financial, or other pressures to compromise impartiality. QSPL understands the importance of impartiality in carrying out its management system certification activities, manages conflict of interest and ensures the objectivity of its management system certification activities.

QSPL, Under NO Circumstances:

A) Shall provided management system consultancy which includes : Preparation or production of manuals or procedures, or give specific advice, instructions or solutions towards the development, structure and implementation of management system (QMS, EMS, OHSMS).

B) Shall certify a quality management system, on which it provides any consultancy.

C) Shall offer certification when relationships that threaten impartiality can not be eliminated or minimized.

D) Shall certify other certification body for quality management system.

E) Shall certify a client when a relationship with management system consultancy poses unacceptable threat to impartiality.

F) Shall provide internal audit service to any certified client.

G) Shall outsource any audits to management consultancy organization involved in management systems as described with scope of these scheme rules.

H) Shall have within any marketing materials any linkage to management system consultancy.

I) Shall allocate any auditor(s) to audit any management system scheme where the auditor(s) have also provided training for organization requesting audit.

J) Shall directly involve in the design, manufacture or construction, the marketing, installation, use or maintenance of products, nor represent the parties engaged in those activities.

K) Shall engage in any activity that may conflict with independence of judgement or integrity in relation to conformity assessment under notification.

L) Shall pay auditors on the basis of number of audits done.

For any threats to impartiality that are discovered or reported, consultation shall be held with appropriate interested parties to advice on matters affecting impartiality, including openness and public perception. The consultation shall be balanced with no single interest predominating.